Privacy Policy

Have and Hold Marketing Pty Ltd | ABN [64 667 788 909
Last updated: 22/06/2025

At Have and Hold Marketing, we’re committed to protecting your privacy and handling your personal information with care. This privacy policy outlines how we collect, store, use, and disclose your information when you visit our website or get in touch with us online.

We’re not in the business of misusing your data. We respect your time, your inbox, and your right to know how your information is being handled. This policy is here to give you that clarity — and a bit of peace of mind.

What We Collect

We collect personal information in two main ways:

  1. Directly from you — for example, when you:

    • Fill out a contact form

    • Subscribe to our updates or marketing list

    • Send us an email or enquiry

    This typically includes your name, email address, and any other information you choose to share.

  2. Automatically when you use our site — through tools like:

    • Google Analytics and Meta Pixel, which collect anonymised data such as:

      • IP address

      • Browser type

      • Time spent on each page

      • Links clicked and navigation behaviour

    These tools help us understand what’s working and how to make the website better for all users.

Cookies

We use cookies (not the chocolate chip kind) — small text files that remember your preferences and help the site run smoothly. Cookies may also support tools that analyse user behaviour.

You can choose to disable cookies in your browser settings. Just keep in mind some features of the site may not work as intended without them.

How We Use Your Information

We use the information we collect to:

  • Communicate with you and respond to your messages

  • Deliver content you’ve requested

  • Send occasional updates or marketing emails (only if you’ve opted in)

  • Understand how our website is performing and make improvements

  • Refine our marketing, services, and internal processes

We’ll always handle your data respectfully and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Who We Share It With

We don’t sell, rent, or trade your personal information. Ever.

However, we may share your information with trusted third parties who help us run our business. This includes:

  • Cloud storage and web hosting providers

  • Email marketing platforms

  • Analytics services

  • Freelancers or contractors, such as admin or creative support

Some of these providers may be based outside Australia. When this is the case, we make every effort to ensure they comply with strong data protection and privacy standards before working with them.

How Your Data Is Stored

Your information is stored securely using platforms we trust. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.

Only people who need access to your information to do their job will be able to see it.

If something goes wrong and it meets the threshold of a notifiable data breach, we’ll follow the Privacy Act guidelines and let you know what happened, what we’ve done about it, and how you can protect yourself.

Your Rights

At any time, you can:

  • Request access to the personal information we hold about you

  • Ask for your information to be updated or corrected

  • Opt out of marketing communications

  • Raise a concern about how your data is being handled

To do any of the above, just contact us at admin@haveandholdmarketing.com.au and we’ll respond promptly and respectfully.

External Links

Sometimes we link to third-party websites or resources that we think are genuinely useful. However, we’re not responsible for how those websites handle your privacy. We recommend reading their privacy policies before sharing any personal information.

Policy Updates

We may update this policy from time to time to reflect changes in our tools, systems, or legal obligations. The most current version will always be available here, with the “Last updated” date clearly shown at the top.

Contacting Us

If you have any questions or concerns about this policy or how your personal information is being used, contact us at admin@haveandholdmarketing.com.au.

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Thanks for being here. We appreciate your trust.